What does my homeowner see in the customer portal?

They log in and see their project: invoices, change orders, progress and budget.

Do change orders show up in the portal?

Yes. Your homeowner sees their change orders alongside invoices, progress and budget.

Will the portal cut down on status calls?

That is what it is for. When homeowners can look up their own project, you get fewer “where are we at?” calls.

Can my homeowner see progress and budget?

Yes. The portal shows the project’s progress and budget along with invoices and change orders.

Your homeowner stays in the loop. You stay on the job.

A customer portal your homeowners will actually use

Your homeowner logs in to their own portal and sees their project: invoices, change orders, progress and budget. They get the answers without calling, and you get fewer “where are we at?” calls.

Learn more

ILLUSTRATIVE DEMO

Your home

Overview
Home details
Documents

Know your home

The details behind the everyday.

Garage door opener

LiftMaster 8550W

Installed March 2026

Owner's manual (PDF)

Heating & cooling

HVAC filter: 16x25x1

Filter changes & yearly service

Ask BruceYour home assistant

Bruce

Your garage door opener is a LiftMaster 8550W, installed in March 2026.

Owner's manual (PDF)

Example conversation.

How it works

Their own login: Each homeowner logs in to a portal for their project, so they see their own numbers without waiting for you to send an update.
Invoices and change orders in one place: Your homeowner sees their invoices and their change orders side by side. Signed change orders show up in the portal, kept separate from budgeted work.
Progress and budget: The portal shows how far along the project is and where the budget stands, so the homeowner is not guessing between your updates.
Fewer “where are we at?” calls: When the homeowner can look it up themselves, your phone rings less and you spend your day on the build instead of on status updates.

After the build: the portal keeps going

These are planned and not available yet. The customer portal itself is live today.

Bruce Chat for your homeownerComing soon: Homeowners will be able to ask Bruce, Stak’s AI, plain-English questions about their own project and their house. Ask “What is my garage door opener?” and Bruce answers with the model and a link to the manual, because Bruce can search the web.
Text message reminders for the houseComing soon: Stak for Homeowners will send text messages for upkeep tasks like changing filters and getting the HVAC serviced, so the home stays in good shape after you hand over the keys.
One place for everything about the houseComing soon: After the project is finished, the homeowner keeps a home for what they need to know about their house: models, manuals and where to buy replacements.
An optional subscription that outlasts the projectComing soon: Stak sells Stak for Homeowners directly to your homeowner, for an additional cost. A banner in the portal tells them how to get in touch with Stak to keep their access going once the project is finished, so you do not have to sell or support it.

Customer portal: common questions

See customer portal on your own projects.